Human Resources Assistant



The human resource assistant is responsible for the administrative support of day-to-day human resource operations.  


  • Answers phones for the HR department and answers general HR related questions.
  • Performs HRIS data entry and personnel file maintenance.
  • Assists employees and supervisors with basic interpretation of HR policies and procedures.
  • Conducts new hire orientations.
  • Maintains confidential personnel files and personnel actions.
  • Process terminations, transfers, and status changes in the system.
  • Work with sites to ensure that the new hire orientation is being conducted and all information in packets are up-to-date.
  • Coordinate daily benefits processing. Handle enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, and Qualified Medical Child Support Orders.
  • Ensures the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information.
  • Distributes all benefits enrollment materials and determines eligibility.
  • Responds to reference checks and verifications of employment status.
  • Maintain and administer the agency’s vehicle fleet program
  • Assists the director with HR projects.
  • Process annual employee renewal background checks.
  • Act as a backup to the office manager.
  • Act as the agency representative for the DFPS licensing representatives when they come to the Central office.
  • Process notary applications and ensure timely payment.
  • Run monthly service reward report and ensure the award is delivered to the department supervisor.
  • Acts as the Central Office security officer.
  • Other duties as assigned.



High school diploma or equivalent required, plus one year of office/clerical support experience. Bachelor’s degree in human resources preferred.   


One year of clerical experience.   


Must be able to communicate effectively, verbally and in writing with professionals and potential candidates.  Ability to interact with all staff with tact, diplomacy and grace.  Good organizational skills; ability to meet deadlines; able to work under pressure of many priorities and deadlines; knowledge of full-cycle recruitment.      


The ideal candidate is computer literate, well-versed with Microsoft Office software.  


Requires sitting, standing, bending and reaching. May require lifting up to 25 pounds. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, calculators, the telephone and other office equipment. Requires normal range of hearing and vision.   


Must be mentally adaptable and flexible in dealing with a variety of people. Must be able to analyze many variables and choose/recommend the most effective course of action for the agency at any given point in time. Must make effective decisions under the pressure of multiple deadlines. Must relate and interact with people at all levels of the agency in a culturally competent manner. 


Works in a typical office setting. Occasional overnight travel will be required.   


Must hold a valid driver’s license, have and maintain a risk-free driving record. Must be willing to undergo initial and periodic child abuse/neglect, criminal history, sexual offender, and child care/elder care disqualification list screenings. As requested, must submit fingerprints for review by the state of your employment and Federal Bureau of Investigation (FBI).  Must undergo a pre-employment drug screen and a pre-employment physical with the results showing no evidence of communicable disease.


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